FAQs

How do I store my cake?

Read our cake care here. 

 

How long will my cake/cupcakes last?

We encourage you to enjoy your cake/cupcakes on day of purchase due to the freshness. If you plan to keep them for the next 2-3 days make sure they are stored in an airtight container, preferably in the fridge.

 

I've noticed an error in my order confirmation email. What can I do?

We are very sorry for any inconvenience this may have caused you, please email admin@amyssecretkitchen.com or call 09 360 0018 and let us know.

Our office hours are Monday to Friday, 9am - 3pm. 

Please keep in mind we cannot cancel or change orders that have been confirmed via email with less than 48 hours notice of delivery/pick up time.

 

What days do you deliver?

Read our delivery/collection times here.

 

Where do you deliver?

We deliver throughout Auckland, fees apply.

 

Delivery Terms and Conditions 

Placing a Delivery Order with us means that you agree to our Terms and Conditions. You can view our Delivery T&Cs here. 

 

Can I order any of your cakes in gluten free?

While we have a selection of gluten free options, unfortunately we cannot guarantee cross contamination in our kitchen and all of our gluten free cakes may have small traces of gluten.

Our flavours that are currently available gluten free are, Carrot, Banana, Chocolate, Golden Vanilla, Lemon and Red Velvet. The minimum order for gluten free options is a 6 inch cake or 12 regular cupcakes.

 

How do I apply for a job at Amy's Secret Kitchen?

To apply for a position at Amy's Secret Kitchen, please send your CV and cover letter to admin@amyssecretkitchen.com along with your preferred area of expertise and your availability.